CONTACT

If you have a question, would like more information, or have feedback on the Downspout Safety Cap, please call or email us. We look forward to hearing from you!

Email: stacey at downspoutsafetycap.com    Toll free: 1.800.401.6305  

Ordering help: orders at downspoutsafetycap.com

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Delivery Information

All orders will ship within 2 business days

Delivery costs

Delivery costs will be based on USPS rates, shipping from Minnesota. 

Sales Tax

When applicable, sales tax rates will be calculated based on the state to which the item(s) is/are being shipped.

Payment

Items will ship when payment has been successfully processed. We have a secure payment system for your online purchase, via Stripe Checkout. Stripe checkout is a secure online payment method, which allows you to pay easily without sharing any of your financial information. 

Return Policy

Non-sale item purchases can be returned for a full refund, less shipping, within 14 days from delivery date as long as product is in its original condition along with original packaging. Please email orders at downspoutsafetycap.com or call 800.401.6305 for a return authorization prior to shipping the item back.

Cancellation Policy

Orders must be canceled within 24 hours. Please contact us at orders at downspoutsafetycap.com or call 800.401.6305 to cancel your order.

Privacy Policy

We will never sell, loan, rent or distribute any personal information to third parties under any circumstance. We may notify you by email about special offers and products we think you would want to hear about. If you do not wish to receive our newsletter and announcements, please contact us at info@downspoutsafetycap.com or click the “unsubscribe” link at the bottom of the email when you receive it.